LBS Cloud vs Zoho CRM: A Comparison of Features
Choosing the right CRM system is one of the key decisions for any business aiming to automate processes, improve customer management, and boost productivity. The market offers a variety of CRM solutions, and the choice often depends on the specific needs of a company. In this article, we compare two platforms: the Ukrainian LBS Cloud and the Indian Zoho CRM. Each has its unique advantages, and their key features can help determine which platform is the optimal solution for your business.
LBS Cloud vs Zoho CRM: What Should You Know Before Choosing?
LBS Cloud, founded in 2022, is a modern Ukrainian platform for comprehensive business management, offering powerful tools for automating key processes. In addition to standard customer relationship management (CRM) features, LBS Cloud can expand into a full-fledged ERP system, covering important areas like project management, finance, production, warehouse operations, and point of sale (POS).
Zoho CRM has a longer history, being founded in 1996 under the name AdventNet. In 2009, the company rebranded to Zoho and began actively developing SaaS services. Today, it offers a complete set of business applications, with more than 30 different programs for managing business operations. All of these are cloud-based, ensuring quick access to any tool from anywhere.
One of Zoho CRM's key advantages is its focus on mobility. The company is a leader in cloud software, focusing heavily on research and development, and remains privately owned without external investors.
Functional Capabilities of LBS Cloud and Zoho CRM
When choosing a CRM system, it is essential to pay attention to its functional capabilities, as these determine how well the system can address your business's specific needs and contribute to its growth. LBS Cloud and Zoho CRM offer different approaches to process management, but both systems have a wide range of features to improve customer interaction and business automation.
LBS Cloud
- LBS Cloud stands out with its comprehensive approach, combining several key business areas on a single platform. In addition to CRM, it includes ERP (enterprise resource planning), inventory management, production, project management, finance, and even recruitment.
- The system supports over 50 integrations, making it easy to connect popular services like messengers, social networks, phone systems, and payment solutions.
- The platform includes a website builder, allowing users to create web resources without the need for developers.
- LBS Cloud is regularly updated, offering new features and improvements every month. This ensures that users always have access to up-to-date tools. The system also provides intuitive setup instructions, making it user-friendly even for those without technical experience.
- Companies can add or remove modules depending on their needs. This flexibility makes the system suitable for businesses of all sizes.
Zoho CRM
- From project management and financial accounting to recruitment, Zoho provides a full range of tools for company management.
- All applications are optimized for mobile devices, making it easy to manage business operations from anywhere, which is particularly convenient for remote teams.
- The company is actively working on integrating new technologies to provide users with the latest tools for business process automation. .
Hidden Advantages of LBS Cloud and Zoho CRM
When it comes to choosing a CRM system, features like customer data management, sales automation, and integration with other tools immediately catch the eye. However, there are some hidden advantages that can be key factors in deciding between LBS Cloud and Zoho CRM.
One of LBS Cloud’s key advantages is its ability to integrate various aspects of business into a single ecosystem. This integration optimizes workflows, reducing manual work and minimizing the risk of human errors.
Moreover, the Ukrainian platform offers flexibility in architecture choices: you can opt for a cloud version or an on-premise solution for installation on your own servers.
Another significant advantage is its scalability. You can start with a basic set of functions and gradually expand the system's capabilities as your business grows.
One of Zoho CRM's main advantages is its integration with other Zoho products. It offers over 30 different applications, including tools for marketing, finance, HR, and more.
Another important benefit is the mobile app, which provides full access to CRM features from anywhere. This is a significant advantage for remote teams or those who frequently attend client meetings.
Feature Comparison
Before choosing a CRM system, it’s important not only to evaluate its advantages but also to examine key features in detail. This will help you better understand which platform best suits your business needs and whether one system can be a viable alternative to the other. The following table outlines the key feature comparison between the two platforms.
| Functionality | LBS Cloud | Zoho CRM |
| Lead Management | ✅ | ✅ |
| Duplicate Elimination | ✅ | ✅ |
| Email Integration | ✅ | ✅ |
| Mass Import | ✅ | ✅ |
| Sales Funnel | ✅ | ✅ |
| Funnel by Expected Close Date | ✅ | ✅ |
| Call Logging | ✅ | ✅ |
| Automated Follow-ups | ✅ | ✅ |
| Companies | ✅ | ✅ |
| Contacts | ✅ | ✅ |
| Contact Photos | ✅ | ✅ |
| Multiple Contacts per Company | ✅ | ✅ |
| Multiple Companies per Contact | ✅ | ❌ |
| Proposal Templates | ✅ | ✅ |
| Online Payments | ✅ | ✅ |
| Internal Negotiations | ✅ | ✅ |
| Sales Orders | ✅ | ✅ |
| Invoicing | ✅ | ✅ |
| Client Portal | ✅ | ✅ |
| Subscription Management | ✅ | ❌ |
| Mass Mailings | ✅ | ✅ |
| Lead Tracking | ✅ | ✅ |
| Funnel Analysis | ✅ | ✅ |
| Sales Analysis | ✅ | ✅ |
| Invoice Analysis | ✅ | ✅ |
| Sales Forecasting | ✅ | ✅ |
| Customizable Dashboard | ✅ | ✅ |
| Calendar Integration | ✅ | ✅ |
| Live Chat | ✅ | ✅ |
| Custom Field Addition | ✅ | ✅ |
| Social Media Integration | ✅ | ✅ |
| Email Templates | ✅ | ✅ |
| User-Friendliness | High | High |
| Mobile App | ❌ | ✅ |
| Multilingual | ✅ | ✅ |
| Production Management | ✅ | ❌ |
| Inventory Management | ✅ | ❌ |
| Product and Inventory Control | ✅ | ❌ |
| Manufacturing Cost Accounting | ✅ | ❌ |
| Production Process Planning | ✅ | ❌ |
| Inventory Analysis | ✅ | ❌ |
| Price | From EUR 10/month | From $12/month |
Conclusion
Both LBS Cloud and Zoho CRM offer modern and powerful tools for business management, but each has its unique specialization. Both platforms provide flexibility, integrations, and scalability, but LBS Cloud is more suited for those seeking a system that handles not just customer relations but also finance, production, and recruitment. In contrast, Zoho CRM is better for small to medium-sized companies that need simplicity and mobility in customer management, with the ability to integrate with numerous business tools.
Ready to try out the right solution for you? Test LBS Cloud for free for 15 days and see its benefits for your business!