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All the features needed to automate the construction business in one system
The CRM-ERP system LBS Cloud is a key tool for optimizing management in the Ukrainian construction business sector, aimed at efficiently interacting with clients and covering all aspects of internal company management. Using our system allows construction companies to ensure full tracking of client relations and optimization of all business processes from one centralized cloud environment.
Automation and company management, increased customer loyalty and satisfaction: the benefits of implementing the CRM-ERP system LBS Cloud for the construction business
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Customer Relationship Management
Track all interactions with clients from initial contact to post-sale service, which will contribute to increased customer satisfaction and loyalty.
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Optimization of Production Processes
Automate inventory management, production, and supply chain management, ensuring efficient resource utilization and reducing costs associated with operational processes.
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Accurate Demand Forecasting
Make precise forecasts of demand for construction materials and services, thereby contributing to inventory optimization and production planning.
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Increasing Employee Productivity
Optimize routine processes and provide easy access to necessary information to increase the productivity of construction company employees.
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Project Control
Ensure centralized management of all aspects of construction projects: from budget control to monitoring work progress.
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Risk Reduction
Improve accuracy in accounting, reduce the risk of errors, and ensure compliance with industry regulations and standards, which is critical for construction companies.
Utilize your potential and optimize activities in the construction industry with the unique advantages provided by an ERP-CRM system for construction companies.
Enhancing efficiency, ensuring transparency and control in all areas of operation, analytical capabilities, and automation of routine tasks enable construction companies to react more effectively to market demands and ensure stable development in a competitive environment. The use of CRM and ERP modules of the LBS Cloud system provides a comprehensive approach to managing various aspects of the business, from customer interaction to optimizing production processes, coordinating interactions between developers, foremen, and builders.
Effective interaction and communication
Discussion
Conveniently and efficiently communicate within the team and with clients. Create a unified platform for exchanging ideas, problem-solving, and task coordination to improve communication and increase productivity. Quickly exchange information, collaborate on projects, and respond promptly to changes.
Contacts
Store all necessary information about clients, partners, suppliers, and other contacts in one unified system. Flexible customization and classification options allow for quickly finding the necessary information, as well as conducting personalized communications with each contact.
CRM
The module allows for collecting and analyzing information about clients, interacting with them through various communication channels, tracking their requests and needs, and also provides automation of customer management processes.
Coordination
Manage the process of coordinating documentation, decisions, and agreements with various stakeholders. Create, track, and analyze all approvals through a single centralized system. Streamline communication between different parties, identify and resolve conflicts in a timely manner, and increase project efficiency.
Accelerated Sales and Financial Control
Invoices
Automate the processes of creating and sending invoices, monitor payment status, and ensure accurate financial reporting. Increase efficiency in financial management, reduce the time and resources needed for invoice processing, and improve the accuracy of financial reporting.
Procurement
The module allows for automating the processes of creating and processing orders, maintaining supplier lists, tracking order status, and controlling supply. Optimize costs, reduce the time and resources required for procurement operations, and ensure the accuracy and reliability of the supply of necessary resources for construction projects.
Sales
Keep track of all interactions with customers, monitor their requests and needs, plan and execute sales. Analyze the effectiveness of marketing strategies, identify the most profitable customer segments, and provide personalized customer service. Increase sales conversion rates and sales volumes.
Warehouse
Monitor inventory levels, track the movement of materials and components, and organize processes for receiving and shipping goods. Optimize inventory, reduce costs associated with maintaining warehouse stocks, increase the speed of order processing and shipment, and ensure accuracy and reliability of warehouse management.
Work Time and Events Organization
Calendar
Being organized means being effective! Organize and manage work time, schedule meetings, deadlines, court hearings, and other events. The module helps maintain a work schedule, plan tasks, avoid misunderstandings and schedule shifts, and ensures timely and effective control over events and tasks.
Project
Create and track projects, allocate tasks among teams, monitor deadlines and budgets, and maintain detailed progress reports. Ensure efficient organization of workflow, increase productivity and quality of project execution, and reduce risks of delays and budget overruns.
Additional modules to expand functionality
Telephony
Keep records and history of all phone calls, establish a direct link between call records and corresponding client records, and analyze the effectiveness of phone conversations. The module allows you to improve the quality of customer service, reduce the time spent on processing requests and communicating with clients, and ensure more efficient interaction with potential and existing customers.
Delivery services
Track delivery statuses and locations, plan routes, monitor delivery expenses, and ensure timely and accurate order fulfillment.
Banking
Integrate bank accounts with the CRM system to automate accounting and financial control within the company. Keep track of and analyze financial inflows, monitor account statuses, automate payments and transfers, and receive comprehensive reports on all financial transactions.
Website
Create informational pages about the company, product or service catalogs, contact forms, and online ordering. Perform effectiveness analysis, measure traffic, conversions, and other metrics to improve marketing strategies. The module contributes to increasing the company's visibility online, attracting the target audience, and increasing sales volumes in the construction business.
Expand CRM functionality with new modules and integrations
More possibilities every month
Implement automated workflows with over a hundred integrations. Seamlessly and easily integrate necessary modules and configure ERM and CRM for the construction business.
Optimize workflows, enhance productivity, and ensure the success of construction projects. Improve management efficiency, reduce time and resources required for routine tasks, and enhance overall performance in your operations to maintain a competitive edge and achieve greater success. Try CRM-ERM in the cloud right now!
