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All the functions needed for the needs of medical institutions in one system
CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) system from LBS Cloud are specifically adapted for the needs of medical centers in Ukraine, covering a wide range of directions and profiles. They provide a comprehensive approach to managing business processes: from automating routine tasks to increasing the efficiency and productivity of operations. By using our CRM, you will be able to optimize your workflow and ensure a high level of service for your clients.
Systematize patient information, plan working hours, and manage resources: advantages of implementing the ERP+CRM LBS Cloud system for a medical center
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Systematization of Patient Information
A CRM system can store and manage patient information such as treatment history, examination results, and more. This helps improve communication management and ensures personalized service.
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Business Process Management
Track the availability and distribution of medical supplies, equipment, and other materials. Keep records of financial transactions, issue invoices, track payments, and control the budget.
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Time Savings and Increased Work Efficiency
Efficiently plan working hours and resources. Optimize patient appointment schedules, task allocation among staff, and the use of other resources.
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Analytics and Decision Making
A CRM for clinics provides the ability to collect and analyze large volumes of data about their activities. Based on data analysis, make informed strategic decisions to improve the operations of the medical center.
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Increased Accuracy and Error Prevention
Implement standardized protocols for data entry, such as a program for client registration and programs for doctors to conduct examinations and prescribe medications. This reduces the risk of errors.
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Increased Competitiveness loyalty
Quickly respond to changes in market conditions and meet the needs of your patients, which will help you become more competitive in the medical business sphere, thus improving results and increasing profits.
LBS Cloud - a reliable partner for many businesses
Obtain Broad Opportunities for Improving the Efficiency of Medical Facility Operations and the Quality of Medical Services
Data management, process optimization, and ensuring high-quality medical care are all important for the medical business. Utilizing CRM and ERP modules from LBS Cloud helps medical centers achieve efficient automation of workflow processes, elevate patient service levels, and ensure optimal resource utilization.
Effective Interaction and Communication
Discussion
Improve collaboration and communication within your medical center, whether it's a dental clinic, dermatological clinic, orthopedic clinic, or any other specialization. Exchange ideas with staff members, address medical issues, and plan future steps effectively. Real-time module for a private medical clinic allows you to promptly respond to changes in patients' conditions, store discussion histories, and make quick decisions to ensure efficient operations and high-quality medical care.
Contacts
Manage contact information for patients, employees, and other relevant contacts. Store and organize contact data to streamline communication, gain convenient access to important information, and enhance overall management efficiency of the medical center.
CRM
Gather, store, and manage patient information, including their visits, treatments, and other essential data. The module facilitates patient record-keeping, enhances communication with them, promotes personalized service, and aids in managing medical processes to ensure high-quality healthcare delivery and streamline clinic operations.
Acceleration of sales and financial control
Website
The module enables online presence, providing patients with the ability to find information about services, work schedules, medical staff, and contact details. It facilitates appointment registration, simplifies the process of contacting the medical center, enhances information accessibility for patients, and promotes improved communication between the center and clients.
Procurement
Optimize the procurement process for medical equipment, medications, and other necessary materials for operations. Maintain inventory control, automate ordering and delivery processes, track and manage expenses, and conduct effective analysis and planning of procurement needs.
Sales
Manage the sales process of medical services, service packages, subscriptions, medications, and other goods. The module helps improve sales efficiency, ensure accurate tracking of revenue and expenses, enhance interaction with patients, and receive positive feedback on services provided.
Invoices
The module enables the automation of creating and issuing invoices for medical services, consultations, treatments, and other medical procedures. Monitor the payment status of invoices, send notifications for unpaid bills, and automatically send invoices to patients.
Organization of working time and events
Calendar
Manage the schedule of medical staff, appointments, procedures, and other events. View and update the schedule, set appointment reminders, coordinate the work of medical personnel, and avoid scheduling conflicts.
Additional modules for expanding functionality
Telephony
Manage phone calls and ensure effective communication with patients, medical staff, etc. Handle incoming and outgoing calls, record them, redirect them to appropriate specialists, and provide quick access to call histories.
Banking
Manage finances quickly and conveniently, including bill payments, transaction tracking, monitoring account statuses, and ensuring compliance with financial regulations. The module can integrate with other accounting systems, facilitating the automation of financial processes, ensuring accuracy, and reliability of financial reporting.
Cash Register Terminal
Make payments for medical services, medications, and other goods or services quickly and securely using various payment methods, such as cash, credit or debit cards, as well as electronic payment systems.
Services for Mailings
The module provides the ability to ensure effective communication with patients by sending informative messages, appointment reminders, examination results, promotions, and other useful information. Automate the message delivery process and personalize them according to the needs and individual characteristics of patients.
Payment Module
Ensure convenience for patients by providing them with various payment options. The module integrates with other financial systems of the medical center, simplifying transaction tracking and ensuring reliability and accuracy of financial reporting.
Warehouse
Manage and control inventory levels, automate ordering and supply processes, optimize inventory management, and minimize the risks of shortages or excess stock.
Expand CRM functionality with new modules and integrations
More possibilities every month
Implement automated workflows with over a hundred integrations. Reliably and easily integrate necessary modules and customize ERP and CRM for the medical business.
Optimize and enhance operations using CRM for dentistry or other medical centers, whether narrow-specialized or broad-profile. Effectively manage all aspects of medical facility activities, from maintaining client databases and managing patient visits to financial accounting and inventory management. Increase operational efficiency, ensure accuracy, and streamline management processes to focus on core medical activities! Try CRM-ERP in the cloud right now!
