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All the functions needed for the needs of the automotive business in one system
The CRM-ERP system from LBS Cloud for the automotive business combines the functionality of both types of software, capable of meeting the specific needs of the automotive sector. The system includes capabilities for tracking customers, car sales, inventory management of auto parts, service offerings, financial accounting, and more. By using our CRM, you can effectively manage your business, optimize operations, and ensure a high level of service for your customers.
Provide an integrated view of all aspects of your business: the benefits of implementing the CRM-ERP system LBS Cloud for the automotive business
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For a car dealership
Implementing CRM-ERP from LBS Cloud will allow you to consolidate all aspects of the company's operations into one system, including managing the customer database, tracking sales, managing vehicle and parts inventory, scheduling test drives, and servicing clients. Ensure efficient interaction with customers, provide accurate sales and inventory accounting, and conveniently plan and execute tasks, simplifying the management of internal business processes.
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For auto service and repair shops
Manage customer data, appointment scheduling, and repairs, track repair statuses, manage vehicle parts and equipment inventory, service pricing, cost calculation, and invoicing, as well as analyze the service center's performance. Our CRM system helps provide convenient service for customers, optimize internal processes, and increase business productivity.
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For car dealerships
Facilitate effective communication with customers, track order statuses, and coordinate logistical operations to ensure fast and convenient car delivery. Manage documentation and financial matters to improve customer service, optimize business processes, and increase productivity.
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Integrated Platform
Streamline communication between departments and processes within the company through a unified interface. From customer contact to invoicing and reporting, leverage information and conduct data analysis at various levels to make better managerial decisions.
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Customer Service Optimization
Track customer interaction histories, their requests and needs, adjust schedules and workloads to provide better and more personalized service.
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Efficient Inventory Management
Monitor the availability of vehicles and spare parts in stock, safeguard against unnecessary expenses, and ensure proper levels of service.
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Data Analysis
The CRM provides a convenient interface for analyzing sales data, customer information, and other aspects of the dealership or service center's activities, aiding in making informed managerial decisions.
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Increased Productivity
By automating many processes, from scheduling test drives to invoicing, operate more efficiently and respond to customer requests more quickly.
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Cost Reduction loyalty
By optimizing processes and better resource management, reduce expenses related to warehouse maintenance, personnel, and other operational costs.
LBS Cloud - a reliable partner for many businesses
Enhance work efficiency by improving service and reducing costs
Managing customer and enterprise resource interaction — from tracking contacts to financial and inventory management — all these functions are integrated into one system aimed at improving and optimizing your operations. Using CRM and ERP modules from LBS Cloud simplifies data processing, increases productivity, and ensures centralized information for all departments of the company
Effective interaction and communication
Discussion
Create internal communication spaces for collaboration among different departments and employees of the company, exchange ideas and information, coordinate tasks and projects to increase productivity, reduce decision-making time, and ensure better organization of work processes.
Contacts
Manage contact information about clients, partners, and suppliers. Store all necessary contact information, including personal data, interaction history, agreements, and terms of cooperation, to facilitate communication, sales planning and execution, and to ensure a personalized approach to each client.
CRM
The module provides a comprehensive set of tools for managing customer relationships: from storing customer data and their interaction history with the company to analyzing information to forecast consumer needs and plan marketing campaigns. Identify and implement strategies to attract new customers, improve customer service and satisfaction, increase sales, and enhance overall business efficiency.
Acceleration of sales and financial control
Automotive transport
Keep track of and monitor the condition of the vehicle fleet, plan maintenance and repairs, optimize the use of transportation resources, and improve fleet management efficiency. The module allows working on increasing efficiency and profitability.
Procurement
Automate and optimize supplier search processes, contract negotiation, quality control, and order placement. Reduce costs, increase inventory management efficiency, and ensure uninterrupted product supply.
Sales
The module provides a complete sales management cycle, including tracking potential customers, managing contacts, order processing, contract negotiation, and invoicing. Automate the processes of car sales and other services, maintain records, analyze, and forecast sales.
Invoices
Manage financial operations, optimize the process of invoice creation, sending, and tracking, ensure accurate accounting of financial transactions, and improve control over cash inflows.
Warehouse
Keep track of and monitor inventory levels, optimize ordering and procurement processes, plan inventory according to demand, and ensure timely order fulfillment.
Organization of working time and events
Calendar
Organize work schedules and plan events: test drives, client meetings, vehicle maintenance, repairs, etc. Coordinate employee work schedules, set and track task deadlines, as well as plan events and meetings according to business needs and client requirements.
Additional modules for expanding functionality
Telephony
Automate phone interactions with clients, partners, and employees. Keep a log of incoming and outgoing calls, record and analyze conversations, set up automatic call routing, and improve communication efficiency and satisfaction.
Banking
Integrate the club's bank accounts with the CRM system to conduct financial transactions directly from the CRM software interface. Make bill payments, receive payments from clients, perform fund transfers, and more.
Cash Register Terminal
Accept cashless payments at car dealerships, service centers, and other service points. Process payments for purchased vehicles, parts, services, and goods using credit or debit cards, enhancing convenience for customers and facilitating quick and efficient transactions.
Delivery Services
Organize the delivery of vehicles and parts to customers, dealerships, and service centers. Establish optimal delivery routes, track the movement and status of orders in real-time, and ensure convenient tracking and documentation of deliveries and returns.
Expand CRM functionality with new modules and integrations
More possibilities every month
Implement automated workflows with over a hundred integrations. Easily and reliably integrate necessary modules and configure ERM and CRM for the automotive business
Improve customer relationship management efficiency, optimize sales, service, and maintenance processes, and provide a personalized approach to each customer. Utilize resources more efficiently, reduce time spent on administrative tasks, and enhance customer service levels, thereby increasing competitiveness and success in the automotive industry. Try CRM - ERM in the cloud right now!
