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LBS Cloud for automotive business is a CRM/ERP system for car dealerships and service centers that unites vehicle sales, service operations, inventory, Trade-In, payments, and analytics in one workspace.
All data about customers, vehicles, VINs, and service history is stored in a single system to give you full control over your dealership or service operation.
Gain full control over your automotive business in one system
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For Car Dealerships
Manage vehicle sales, test drives, reservations, vehicle inventory, and customer communication in a single CRM/ERP system. Control the entire sales cycle, from the first inquiry to vehicle handover.
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For Automotive Dealers
Automate dealership operations: sales, Trade-In, payments, documents, logistics, and analytics. Gain full control over vehicles, VINs, payments, and team performance.
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For Service Centers and Repair Shops
Plan service appointments, manage repair orders, control repairs, labor, spare parts, and vehicle service history. The system helps speed up service operations and improve customer care.
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Integrated Platform
Streamline communication between departments and processes within the company through a unified interface. From customer contact to invoicing and reporting, leverage information and conduct data analysis at various levels to make better managerial decisions.
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Customer Service Optimization
Track customer interaction histories, their requests and needs, adjust schedules and workloads to provide better and more personalized service.
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Efficient Inventory Management
Monitor the availability of vehicles and spare parts in stock, safeguard against unnecessary expenses, and ensure proper levels of service.
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Data Analysis
The CRM provides a convenient interface for analyzing sales data, customer information, and other aspects of the dealership or service center's activities, aiding in making informed managerial decisions.
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Increased Productivity
By automating many processes, from scheduling test drives to invoicing, operate more efficiently and respond to customer requests more quickly.
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Cost Reduction loyalty
By optimizing processes and better resource management, reduce expenses related to warehouse maintenance, personnel, and other operational costs.
LBS Cloud - a reliable partner for many businesses
Increase automotive business efficiency and improve service
LBS Cloud unites vehicle sales, service operations, inventory, finance, and customer workflows in a single CRM/ERP system. Automate the key automotive processes: test drives, Trade-In deals, repair orders, reservations, payments, and vehicle service history.
One system for every department helps your team work faster, reduce errors, control business processes, and maintain a high level of customer service.
Modules for complete automotive business management
Automotive Dealership
Create a single workspace for managing the dealership, from vehicle sales to service operations, Trade-In, and final vehicle handover. The system brings every core process together and gives you complete control over dealership operations.
Dashboard
See the full picture of dealership performance in real time. Monitor how many vehicles are reserved, on a test drive, in service, or ready for handover. Analyze payments, warranty cases, and key team performance indicators.
Vehicle Inventory
Manage all company vehicles in one system. Track statuses such as available for sale, reserved, on a test drive, or sold. Store full details for each vehicle, including VIN, trim, price, margin, photos, and responsible manager.
Test Drives
Plan and track customer test drives. Monitor the date, vehicle, responsible manager, and status of each test drive to keep the sales process transparent and well organized.
Service
Manage vehicle service operations. Create repair orders, assign mechanics and service bays, record mileage, fuel level, and work type. Add customer requests, checklists, spare parts, photos, and notes. Prepare commercial offers and send them to customers directly from the system.
Customer Vehicles
Keep a complete VIN-based history of customer vehicles. Review all previous repairs and service appointments, and create new service requests directly from the vehicle card.
Reservations
Manage the vehicle reservation process. Record the customer, vehicle, deadlines, amount, and reservation terms. Track statuses and print reservation agreements.
Trade-In
Evaluate customer vehicles and process Trade-In deals. Take into account market value, expected future expenses, and target margin. After approval, the vehicle is automatically moved to dealer inventory. Generate and print acceptance documents.
Vehicle Handover
Control the final stage of vehicle sales. Verify documents, keys, insurance, and registration with a checklist before handing the vehicle over to the customer.
Expand CRM functionality with new modules and integrations
More possibilities every month
Implement automated workflows with over a hundred integrations. Easily and reliably integrate necessary modules and configure ERM and CRM for the automotive business
Improve customer relationship management efficiency, optimize sales, service, and maintenance processes, and provide a personalized approach to each customer. Utilize resources more efficiently, reduce time spent on administrative tasks, and enhance customer service levels, thereby increasing competitiveness and success in the automotive industry. Try CRM - ERM in the cloud right now!
