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All functions necessary for the needs of logistics companies in one system
By using LBS Cloud ERP-CRM systems for the needs of freight transportation, delivery services, logistics, and transportation companies, you achieve automation and optimization of logistics management processes within enterprises. The CRM for logistics focuses on managing customer interactions and optimizing sales processes, while the ERP system encompasses all aspects of enterprise resource management, including warehousing, production, finance, and business analytics.
Improve the efficiency of logistics management processes, reduce costs, and enhance customer service: the benefits of implementing the ERP+CRM LBS Cloud system for logistics
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Centralized customer database management
The CRM system allows storing all information about customers, their orders, and issues in one database, making it easier for all departments of the logistics company to access it.
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Inventory planning
Accurately forecast inventory needs based on analyzed data and demand to avoid shortages or excess inventory, which can lead to losses.
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Route and Delivery Optimization
Automate the route planning process, vehicle selection, and delivery scheduling, reducing transportation costs and increasing delivery efficiency.
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Forecasting and Planning
Compare real data on sales, inventory, and suppliers for more accurate forecasting and planning of logistical operations
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Order Processing Efficiency
Automate the order processing process from order entry to customer shipment to reduce the time required for operations and improve customer service.
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Tracking and Control
Utilize a CRM system for your logistics company to easily track the movement of goods from supply to delivery, as well as monitor the execution of agreements with clients and suppliers. Control logistic processes and promptly respond to any changes or issues.
LBS Cloud - a reliable partner for many businesses
Increase efficiency and accuracy in managing logistic processes, centralize and optimize customer information processing, improve inventory and delivery planning, and ensure enhanced accuracy in forecasting and controlling logistic operations!
In today's world, logistics is becoming an increasingly complex and competitive industry, where effective management of resources and processes plays a key role in the successful operation of businesses. CRM and ERP modules offered by LBS Cloud have become an integral component of effective logistic strategies, providing comprehensive solutions for managing customer relationships and enterprise resources.
Effective Interaction and Communication
Discussion
Communicate effectively, exchange ideas, resolve issues, and coordinate work in a centralized environment. The module enables quick discussions on important matters, problem-solving, and action coordination, which enhances productivity and the organization of working time in logistics. It also allows archiving discussions to preserve important information for future use and analysis.
CRM
Store all necessary information about customers, their orders, and interaction history in one centralized system. Efficiently manage and monitor order statuses, negotiate with clients, and plan and execute various marketing activities.
Contacts
Store important contact information such as names, phone numbers, email addresses, etc., organize it by categories and tags. Effectively manage contacts, quickly find the information you need, and engage in active communication with partners and clients.
Motor Transport
The module enhances productivity and efficiency in the use of motor transport, helping to save time and resources.
Acceleration of sales and financial control
Sales
The module allows for effective management of the entire sales lifecycle, from client contact to deal closure and order fulfillment. Create quotes, process orders, track transaction statuses, and analyze sales performance.
Invoices
Generate invoices for provided services or delivered goods, track their payments, and monitor financial inflows. The module enables efficient financial management, reduces time spent on routine operations, and helps increase productivity.
Procurement
Maintain supplier records, order necessary goods, monitor order statuses, and process payments. The module provides centralized management of the procurement process, saving time and effort for employees, ensuring supply stability, and optimizing resource utilization.
Work Time and Events Organization
Calendar
Create events, schedule meetings, and set reminders for important events and deadlines. The module can be synchronized with other calendars such as Google Calendar or Outlook, ensuring consistent organization of work time regardless of the platform used.
Additional modules for expanding functionality
Telephony
Make phone calls, receive and record calls, maintain a log of data exchange with clients and partners, as well as analyze call statistics, keeping all information about communication with clients in one system.
Banking
Monitor financial inflows, make bill payments, manage accounting, and analyze financial data. Effectively oversee financial operations related to purchasing goods, paying for services, settling supplier invoices, and employee payroll.
Delivery Services
Track shipments, monitor delivery statuses, distribute orders among different carriers, and optimize delivery routes from a centralized interface. The module helps improve delivery efficiency and accuracy, reduce delivery times and logistics costs, and ensure a high level of customer service.
Project Management
Create projects, assign tasks among team members, set deadlines, and track task progress. Manage resources, plan work schedules, allocate tasks, and monitor their execution.
Coordination
Establish communication between employees, partners, and clients, exchange information, coordinate project details, delivery terms, and other aspects of logistical processes. The module facilitates improved communication and ensures rapid agreement on decisions among all parties, helping to increase productivity and efficiency.
Expand CRM functionality with new modules and integrations
More possibilities every month
Implement automated workflows with over a hundred integrations. Easily and reliably integrate necessary modules and customize ERP and CRM for the logistics business.
Gain the ability to interact more effectively with customers, optimize inventory, fulfill orders on time, reduce costs, and consequently increase competitiveness and positive customer feedback—try cloud-based CRM right now!
