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Running an online store or working with marketplaces can be a real challenge. Various services for managing orders, inventory, finances, and marketing lead to data fragmentation, making business management difficult. Manual accounting methods in Excel or Google Docs result in numerous errors and require significant effort, and the lack of integration between systems adds to the difficulties.
LBS Cloud is a cloud-based CRM-ERP system for online stores, specifically designed for online store owners and entrepreneurs working with marketplaces. Our system offers a single platform for data centralization, process automation, and integration with other tools, enabling you to efficiently solve all your business problems.
Advantages of Implementing the LBS Cloud CRM-ERP System for an Online Store
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Unified Management System
All customer, order, inventory, and financial data are stored in one place. Reduce manual work with automated inventory updates, invoicing, and payment processing.
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Enhanced Customer Interaction
By storing customer interaction history, provide personalized offers and support. Automated request processing ensures fast and high-quality service.
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Optimized Billing and Payments
With LBS Cloud, you can automate the invoicing process, send invoices to customers, and track payments.
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Integration with Other Systems
The CRM-ERP system for online stores easily integrates with payment systems, delivery services, marketing tools, and popular e-commerce platforms, providing centralized business management.
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Optimized Inventory and Order Management
Avoid excess inventory and stockouts by optimizing inventory levels. Automate order management to reduce errors and increase task efficiency.
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Focus on Business Growth
You can focus on the strategic development of your online store instead of spending time on routine administrative tasks.
LBS Cloud - a reliable partner for many businesses
Increase business efficiency, improve customer service, and support company growth
Using LBS Cloud modules will allow you to optimize every aspect of your online store or marketplace. From order and inventory management modules to integration with telephony services for convenient customer communication, messengers for quick issue resolution, POS terminals for secure payments, and delivery services for efficient logistics. Simplify routine operations and increase your business productivity
Effective interaction and communication
Discussion
Effectively communicate among team members, discuss orders, resolve customer issues, and coordinate actions. Improve team coordination, ensure quick decision-making, and enhance overall operational efficiency of the online store.
Contacts
Store and organize information about customers, suppliers, and partners. Easily manage contact details, track interaction history, and improve customer service through personalized approaches.
CRM
Manage customer interactions, track sales, marketing campaigns, and customer inquiries. Improve customer service through personalized approaches, increase sales, and enhance customer loyalty.
Website
Manage your store's online presence. Create and update web pages, manage content, integrate with sales and analytics systems to ensure user convenience, increase store visibility online, and promote sales growth.
Accelerating sales and financial control
Invoices
Automate the creation, sending, and management of invoices. Simplify financial accounting, ensure timely payments, and improve cash flow, facilitating effective financial management.
Procurement
Automate the procurement process from suppliers. Track orders, manage inventory, negotiate prices and delivery terms, and analyze supplier performance. Optimize costs, replenish inventory timely, and ensure smooth operation of the store.
Sales
The module automates order processing, sales management, and contract tracking processes. It helps effectively manage prices, discounts, track order statuses, and analyze sales. It enhances efficiency, improves customer service, and contributes to the store's revenue growth.
Warehouse
Track incoming and outgoing goods, monitor inventory levels, organize storage, and ensure accurate inventory management. The module helps prevent shortages and excesses, optimizing warehouse processes and improving customer service.
E-commerce
Automate online sales processes, including product catalog management, order processing, payments, and deliveries. The module integrates with the store's website, ensuring a convenient and secure shopping experience for customers. This enhances sales efficiency, improves customer service, and contributes to revenue growth.
Work time and event organization
Calendar
Organize and coordinate tasks, meetings, and events, plan work schedules, track deadlines, synchronize team activities, and set reminders for important events. Improve time management effectiveness and enhance internal coordination of work organization.
Additional modules for expanding functionality
Telephony
Integrate telephony functions with other business processes. Make and receive calls directly through the system, automatically log calls, and store call recordings with customer contacts.
Banking
Process payments, manage bank transactions, reconcile bank statements, and integrate banking data with accounting modules. Simplify financial management, ensure accuracy in accounting, and increase efficiency in financial management.
Mailing services
Create and send personalized marketing messages, manage subscriber lists, track campaign results, and analyze the effectiveness of email marketing. Increase customer engagement, improve communication, and boost sales.
Payment Module
The module integrates with various payment systems, providing secure and convenient payment methods. It supports transaction processing, invoice management, payment tracking, and refunds, which enhances the efficiency of financial operations, improves customer service, and contributes to sales growth.
Delivery services
Integrate with various courier services, track shipment statuses, process delivery orders, and calculate shipping costs. Ensure efficient logistics, timely delivery of goods to customers, and enhance overall service quality.
Expand CRM functionality with new modules and integrations
More possibilities every month
Implement automated workflows with over a hundred integrations. Easily and reliably integrate necessary modules and configure ERP and CRM for the online store.
Аutomation of an online store reduces time and resource costs associated with routine tasks. Improve customer interaction through efficient data management, enhance service levels, and increase customer loyalty. Accurate inventory accounting and control prevent shortages or excess stock, optimizing logistics and thereby promoting productivity, increasing profits, and ensuring sustainable business growth. Try cloud-based CRM-ERP right now!
