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CRM for Manufacturing

End-to-end production planning and manufacturing suite in one system

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LBS Cloud CRM ERP for manufacturing – your key to efficient business management in a cloud environment! Our system optimizes production processes, ensures supply chain control, and increases your company's productivity

Optimization of Production Processes

Deploying LBS Cloud CRM-ERP optimizes master production scheduling, shortens manufacturing cycle times, and eliminates operational bottlenecks.
Improved Supply Chain Control

CRM provides effective monitoring and control of the supply chain, which helps to avoid delays and enhances overall management control over the production process.
Improvement of Customer Interaction

Ensure a high level of customer satisfaction by utilizing data analysis and collection. This will enable you to create a personalized approach and enhance interaction with customers.
Effective Inventory Management

Achieve precise control over inventory levels in the warehouse, leading to more effective warehouse inventory management and process optimization.
Analysis and Reporting

With powerful analysis and reporting tools, enabling management to obtain necessary information for making strategic decisions, streamlining analysis processes, and enhancing the level of awareness.
Mobile Access and Flexibility

Utilizing CRM in the cloud provides the team with the ability to access data from any device and location, facilitating work at remote sites and promoting convenience in production management.

Optimize your business processes and increase production revenue

The CRM modules of LBS Cloud are your tools for flexible management. You have the ability to shape the system according to your business processes by selecting and customizing only the modules you truly need. This is not just a system; it is a tool adapted to your business to achieve the best results.

Optimization of Production and Warehouse Management

Manufacturing

It is part of the enterprise resource management system. Designed to automate the entire process, including planning and quality control of finished products.

Warehouse

It is an important component of the enterprise resource planning system. The module allows tracking the movement of goods in the warehouse, controlling inventory levels, optimizing orders for stock replenishment, and ensuring an optimal level of inventory for the uninterrupted operational activities of the enterprise.

Effective Interaction and Communication

Discussion

Enables seamless cross-departmental collaboration: share engineering updates, discuss work orders, resolve shop-floor bottlenecks, and maintain audit trails in one centralized hub.

CRM

CRM (Customer Relationship Management) ensures effective interaction with customers. The module includes a set of tools, strategies, and technologies aimed at collecting, analyzing, and utilizing customer information, allowing for improved relationships, increased loyalty, and enhanced business profitability.

Contacts

The module is designed to store and manage information about customers, partners, suppliers, and other contacts. It allows you to collect information about contact details, interaction history, priorities, notes, and other important details that help maintain effective relationships with customers and other stakeholders. Easily find and analyze contact information to support communication with customers and sales.

Accelerating Sales and Financial Control

Sales

The module is a key tool for managing the process of selling goods or services. It includes functionality for tracking customers, managing inquiries, creating proposals, tracking deal status, and analyzing sales effectiveness. The module integrates with inventory and company accounting, provides real-time statistics, and consolidates data across all stores without the need to integrate multiple applications.

Invoices

Financial management is convenient and accessible! The "Invoices" module allows you to create, track, and manage financial documents such as invoices, bills, and receipts. This module is important for effective financial management, including online invoicing, payment tracking, sales analysis, and budget control.

Organization of Working Hours and Events

Calendar

The module is designed for planning and organizing work hours, meetings, events, and tasks. Its functionality allows users to create, track, and manage their work schedule, set important dates and deadlines, and receive reminders for events and meetings. The calendar is an important element of time management and organizing work processes, helping to ensure effective work and maintain timeliness in task completion.

Additional Modules for Extending Functionality

Telephony

Integrates the company's phone system with the management system, allowing communication with customers, partners, and employees directly from the software interface, simplifying communication, facilitating business negotiations, and ensuring a high level of customer service. With this module, you can make phone calls, receive and process incoming calls, record conversations, track call history, and analyze communication effectiveness.

Delivery Services

Coordinates outbound freight and shipment logistics: track consignments, generate bills of lading, integrate with carrier APIs, and maintain delivery milestones.

Payment Services

Automates multi-currency payment collection and gateway integration, reconciling incoming receipts directly with manufacturing contracts.

Repairs

Manages plant machinery maintenance and repair ticketing: log service history, dispatch maintenance personnel, track spare part consumption, and minimize unplanned downtime.

Service

Streamlines after-sales customer support, preventive maintenance, and warranty claims: dispatch field technicians, track SLA response times, and analyze service efficiency.

Banking

Banking modules automate financial transactions, electronic wire transfers, account reconciliation, and live cash management — eliminating manual data entry errors and ensuring financial transparency across production facilities.