WHY UKRAINIAN COMPANIES SHOULD SWITCH FROM 1C AND BITRIX TO UKRAINIAN CRM AND ERP SYSTEMS

In the global business arena, effective customer relationship management (CRM) and enterprise resource planning (ERP) are becoming increasingly vital for the successful operation of companies. Ukrainian firms should consider switching from popular 1C and Bitrix solutions to domestic CRM and ERP solutions. In this article, we will analyze several key points explaining why such a transition is a sound decision.

1.     One of the most obvious reasons is the ongoing military conflict in Ukraine. Any company using Russian systems should be aware of the risks involved. Utilizing Russian services may lead to issues with sanctions compliance and other restrictions. For instance, Bitrix24 was blocked starting from June 1, 2023, indicating the possibility of similar actions against 1C, Bitrix, and AmoCRM. Therefore, it's prudent to consider a Ukrainian alternative.

2.     Data confidentiality and protection are paramount for any company. Using foreign services may increase the risk of data privacy breaches, especially concerning potential access by Russian law enforcement agencies.

3.     Compliance with legislation: Russian software solutions are subject to the laws of their country, which may not always align with the activities of Ukrainian companies. This could mean that Russian authorities may gain access to user data and restrict freedom of choice and service usage.

4.     Technical drawbacks: Using these services may result in technical infrastructure issues such as speed and accessibility, which could affect business productivity and reliability.

5.     Support and service: Employing non-domestic services may pose challenges in terms of technical assistance and customer support due to language and time zone differences, potentially complicating the resolution of technical issues.

Considering these aspects, we recommend Ukrainian companies carefully select systems, paying attention to their origins, compliance with international standards such as data confidentiality and protection, and adherence to laws regulating their activities. If you have chosen a particular system for your use, it's essential to explore alternatives to avoid future complications and safeguard your operations.

The cloud platform LBS Cloud is a Ukrainian ERP-CRM platform that allows clients to choose the necessary functionality, whether it be ERP or CRM capabilities, and, if needed, to expand it with additional modules and integrations either independently or with the help of our specialists. ​

Why you should pay attention to Ukrainian ERP and CRM solutions?

1.     Understanding the peculiarities of the local market and legal environment: Ukrainian CRM and ERP systems are developed considering the unique aspects of the Ukrainian business environment, local laws, and requirements. They ensure compliance with Ukrainian accounting standards, tax legislation, and other rules and regulations. Transitioning to Ukrainian systems helps businesses avoid problems related to adapting and configuring international solutions to Ukrainian conditions.

2.     Strengthening and fostering the development of the Ukrainian IT industry: Switching to Ukrainian CRM and ERP systems contributes to the growth of the local IT environment and supports its development. This fosters job creation, economic growth, and innovation in the field. By supporting local developers, businesses can benefit from flexible and personalized solutions better suited to their needs.

3.     Enhanced data security and confidentiality: By using Ukrainian CRM and ERP systems, companies gain greater control over their data and can ensure reliable protection and confidentiality. While data privacy breaches occasionally occur, transitioning to Ukrainian alternatives minimizes these risks. Ukrainian counterparts also have the capability to localize data and perform backups, crucial for businesses operating in the country.

4.     Alignment with the Ukrainian language and cultural specifics: Ukrainian CRM and ERP solutions allow tasks to be performed in the native language, simplifying interaction and increasing efficiency. Additionally, these programs are tailored to cultural differences and business practices, making them more user-friendly and comprehensible for Ukrainian users.

5.     Cost savings and increased usage flexibility: Transitioning to Ukrainian alternatives for 1C and Bitrix for small businesses or other activities helps optimize the company budget for license renewal and software support. CRM and ERP solutions offer usage flexibility, including the selection of necessary modules and options, thus optimizing costs according to the company's budget and needs.

In summary, replacing 1C and Bitrix with Ukrainian CRM and ERP analogs offers clear benefits for enterprises. Ukrainian companies can leverage localized solutions that consider the specifics of the local market and legislation, guarantee data security, and support the Ukrainian IT sector. By operating with Ukrainian systems, businesses also reduce costs and enhance operational efficiency.

What steps can be taken now to implement a new system?

1. Prevent data loss.

2.  Choosing an alternative system.

This is a crucial step that needs to be carefully considered. You already have all your data, and now you face the task of selecting a system that meets all your needs and addresses the same tasks previously handled by Bitrix24, 1C, or AmoCRM. Contact us for a free consultation, where, taking into account the specifics of your business and requirements, we will help you choose the optimal system. We specialize in implementing Odoo and our proprietary LBS Cloud, both designed to meet the needs of the domestic market. Both Odoo and LBS Cloud are ideal for any business and solve the same tasks as Bitrix24 and AmoCRM.

3.  Data migration and transition to the new system

At this stage, you need to decide whether to migrate data, configure the new program, and start operating independently. We are ready to provide you with support in this process, as we specialize in implementing CRM and ERP systems since 2014.

Regardless of the circumstances, it is essential to start preserving your data now and seek support from Bitrix24 representatives in this matter. We offer you the opportunity to receive a free consultation from our experts today.

Our team will be happy to answer your request!